As many industries across the globe face labor shortages, companies like JPMorgan Chase are looking to hire qualified candidates who might have previously been overlooked. JPMorgan has hired thousands of talented employees with criminal histories to take advantage of an untapped labor source. The bank has removed questions about criminal histories from its application process, shifting its energy into helping applicants prepare for employment through resume and career coaching services. Resume and career coaching can be helpful for those who have not had equal access to such career opportunities, expanding the scope of qualified candidates.

By shedding light on talent that has been previously neglected by employers, the firm is hoping to encourage progress across the board. Not only is JPMorgan looking to hire more candidates with criminal histories, but they are also hoping to fill positions with people who are neurodivergent or have other conditions that have made it difficult to find employment. This shift in mindset will hopefully usher in a new age of a more diverse workforce that celebrates differences.

Historically, those with criminal records have been met with immediate or automatic rejection without being offered a chance and without acknowledging their talents and qualifications. Although it is unfortunate that a labor shortage had to force the hand of progress on large corporations, it is nevertheless a step in the right direction. Hopefully, other large firms will follow suit as JPMorgan seeks to empower an underappreciated workforce.

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