Bethany Hallam, 23 year-old Allegheny County councilperson and Duquesne University School of Law student, feels that she has been discriminated against by Airbnb.
After Bethany attempted to book an Airbnb for five nights in Miami Beach, Florida, she received a shocking email from the platform. The email stated that Airbnb evaluated her account, including a consumer risk report, generated using Infection Risk Solutions, LLC’s Inflection SafeDecision API service, and found a criminal record match, and thus she would be permenately banned from using Airbnb. Airbnb canceled the Florida booking and offered a full refund, but Bethany was confused by this ban, considering she used Airbnb for years and never had any issues.
Airbnb has its background check policy stated on its website. They claim to keep all parties, renters and hosts alike, safe they run names along with birth dates through a background check service. For guests, the checks are run ten days before their check-in date, and hosts are checked after creating a listing.
Bethany’s criminal record Airbnb recovered: one count of opiate possession nine years ago.
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